Effective Date: July 14, 2026
Last Updated: July 14, 2026
Introduction
These Terms of Service ("Terms") govern your use of the website oasispoolservicesc.com and all pool cleaning, maintenance, warranty, and related services provided by Oasis Pool Warranty and Service ("Company," "we," "us," or "our"), operating in Columbia, SC and the Midlands area.By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services Offered
Oasis Pool Warranty and Service provides the following services to residential and commercial clients in the Columbia, SC area:
- Pool Cleaning and Routine Maintenance
- Pool Checks and Inspections
- Pool Equipment Reviews and Repairs
- Comprehensive Pool Warranty Plans
- Commercial Pool Services
- Residential Pool Services
Specific terms, pricing, and scope for each service will be outlined in individual service agreements or quotes provided to the client prior to work commencing.
2. Service Agreements and Scheduling
- All services must be scheduled in advance by contacting us via phone, email, or the contact form on our website.
- We will make reasonable efforts to arrive within the agreed service window. However, we are not liable for delays caused by weather, traffic, or other circumstances beyond our control.
- The client is responsible for ensuring safe and reasonable access to the pool and equipment area on the scheduled service date.
- If access is not available at the time of the scheduled visit, a trip charge may apply.
3. Pool Warranty Plans
- Our warranty plans cover specific pool equipment and components as outlined in the written warranty agreement provided at the time of enrollment.
- Warranty coverage does not include damage caused by misuse, neglect, vandalism, acts of nature, or pre-existing conditions identified at the time of the initial inspection.
- Warranty claims must be submitted within a reasonable timeframe after an issue is identified.
- Oasis Pool Warranty and Service reserves the right to assess and determine the appropriate repair or replacement solution for covered claims.
- Warranty plans are non-transferable unless otherwise agreed upon in writing.
4. Pricing and Payment
- All pricing for services is provided in advance via quote or service agreement.
- Payment is due upon completion of service unless otherwise agreed in writing.
- For recurring maintenance plans, payment terms will be outlined in the service agreement.
- We accept [list accepted payment methods — e.g., cash, check, credit card, etc.].
- Late payments may be subject to a late fee as specified in your service agreement.
- We reserve the right to suspend services for accounts with outstanding balances.
5. Cancellations and Rescheduling
- Clients may cancel or reschedule a service appointment by contacting us at least 24 hours in advance without penalty.
- Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
- For warranty plan cancellations, please refer to the terms outlined in your individual warranty agreement.
6. Client Responsibilities
To ensure the safe and effective delivery of our services, the client agrees to:
- Provide accurate information about the pool, equipment, and any known issues at the time of service scheduling.
- Ensure all pets are secured and the work area is clear and accessible during service visits.
- Notify us promptly of any changes to pool conditions, equipment, or ownership.
- Follow any care instructions or recommendations provided by our technicians between service visits.
- Not attempt to repair or tamper with equipment covered under a warranty plan without prior written approval from Oasis Pool Warranty and Service, as doing so may void coverage.
7. Limitation of Liability
To the fullest extent permitted by applicable law:
- Oasis Pool Warranty and Service shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use of our services or website.
- Our total liability for any claim related to our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
- We are not responsible for pre-existing pool or equipment conditions that were not disclosed or visible at the time of initial service or inspection.
8. Warranty Disclaimer
Except for the specific written warranty plans we offer, all services are provided “as is” without any other express or implied warranties, including warranties of merchantability or fitness for a particular purpose, to the extent permitted by law.
9. Intellectual Property
All content on our website, including text, images, logos, graphics, and service descriptions, is the property of Oasis Pool Warranty and Service and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [www.oasispoolservicesc.com/privacy-policy].
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Richland County, South Carolina.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised “Last Updated” date. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Oasis Pool Warranty and Service
Columbia, SC — Serving the Midlands Area
📧 Email: contact@stopthefrog.com
📞 Phone: +1 803-809-3764
🌐 Website: www.oasispoolservicesc.com
