Privacy Policy

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Introduction

Welcome to Oasis Pool Warranty and Service ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oasispoolservicesc.com or contact us for pool cleaning, maintenance, warranty, and related services in Columbia, SC and the Midlands area.Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

Full name
Email address
Phone number
Home or property address (for service scheduling)
Payment information (processed securely through third-party payment processors)
Messages or inquiries submitted through our contact form

b) Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent on each page
Referring URL
Device type (desktop, mobile, tablet)

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

2. How We Use Your Information

We use the information we collect to:

Schedule and provide pool cleaning, maintenance, inspection, and warranty services
Respond to your inquiries and customer service requests
Send appointment confirmations, service reminders, and follow-up communications
Process payments for services rendered
Send promotional emails or newsletters (only if you have opted in)
Improve our website and service offerings
Comply with applicable legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., scheduling software, email platforms). These parties are obligated to keep your information confidential.
Legal Requirements: If required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: For any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time by clicking “unsubscribe” in any email we send
Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Oasis Pool Warranty and Service

Columbia, SC — Serving the Midlands Area

📧 Email: contact@stopthefrog.com
📞 Phone: +1 803-809-3764
🌐 Website: www.oasispoolservicesc.com